Shipping & Returns Policy
We strive to ensure that your shopping experience is as seamless as possible. Please read our Shipping and Returns policies carefully for a better understanding of how we handle your orders.
Shipping Information
We are committed to delivering your firearms and accessories safely and securely. Here are the details of our shipping process: Shipping Time: Orders are processed within 1-2 business days and typically ship within 3-7 business days depending on your location and product availability. Shipping Costs: Shipping fees are calculated based on your order total and location. You can view the shipping cost at checkout. Free Shipping is available on orders over [insert threshold amount]. Domestic Shipping: We offer shipping within [Your Country]. Please note that some firearms may require additional handling time for legal processing, depending on the local regulations. International Shipping: We also ship worldwide, though customs and import regulations may apply to your location. You will be responsible for any customs fees, taxes, or duties that may arise. Tracking Information: Once your order is shipped, you will receive a tracking number via email to monitor your delivery.
Returns & Exchanges
We want you to be completely satisfied with your purchase. If you are not fully satisfied, here are the details for returns and exchanges: Eligibility for Returns: Returns must be requested within 30 days of the delivery date. The firearm or product must be unused and in original condition (including packaging, manuals, and accessories). Return Process: To initiate a return, please contact our customer support team at [insert email/phone number]. You will receive an RMA (Return Merchandise Authorization) number, which must be included in your return package. Exchanges: If you wish to exchange an item for a different model or product, please follow the same process for returns. Exchanges are subject to product availability. Return Shipping Costs: The customer is responsible for the return shipping costs unless the return is due to a damaged or defective product. Refunds: Once your return is received and inspected, your refund will be processed. Refunds will be issued to your original payment method within 7-10 business days.
❗ Damaged or Defective Items
If your order arrives damaged or defective, please contact us within 7 days of receipt, and we will arrange for a replacement or full refund. Please include photos of the damage or defect in your email to help us resolve the issue quickly.
📞 Contact Us
If you have any questions or concerns about shipping, returns, or exchanges, feel free to reach out to our customer support team at:
